Do you have a return or exchange policy?

Yes, both the CafePress and Zapple providing our Gift Shop products have a 100% satisfaction guaranteed. if you don't love it, they'll take it back. Period or exchange it.  If the product comes directly from me, i.e. CDs, military patches, pins, badges, medals, etc., I will do whatever is necessary to satisfy the customer.  This could be a refund or exchange.